The Isabel II channel has been suspended its commercial telephone service as a result of a cyberrataque to its contact provider of Contact Center GSS (Grupo Covisian), who asked about it for the world has explained that the incidence goes back into Saturday
, September 18.
“Ciberataque, from the point of view of data protection, has not affected any of our clients today, as a preventive measure against cyber attack and in order to guarantee data protection, the services they could be interrupted
Be affected, “have expressed from Grupo Covisian in view of the publication in social networks that the Canal has made, in which it forwarded alternative ways so that its users will contact the public company.
“Suspended our commercial telephone service”, read the message that can be read on Instagram.
As VO VO VO VO VO VO VO VO VO VO VO VO VO VoVOPOPULI, COVISIAN provides contact center services to the canal, as well as other companies such as Vodafone or MasMobile, which as they claim to the world would not have been impacted by this attack, unlike Canal de Isabel II, or at least not
They would have noticed their customers or users.
Specifically, a process of encryption of information and extortion has happened that involves the request of a ransom to decrypt said data, although in this case they would not have been discovered.
This service provider is following “each and every one of the steps of the Security Protocol to guarantee the recovery of the service with total security as soon as possible,” they assure from GSS to the world.
The telephone service of the Canal Isabel II is thus paralyzed as a consequence of this ransomware incident, cyber attack that has left the commercial telephone service.
Ransomware is a type of malware that does not allow access to the system or files, so that cybercriminals proceed to request a rescue to restore that access.
In this case, it is conti type ransomware, which manages to encrypt files at high speed and automatically.
Ransomware is an extortion formula that is already 46% of cyber attacks, according to Cisco data.
A recent report of the Technological Consultant Unit 42 Alerta that the average payment after a ransomware cyber attack increased by 82% in the first half of this year, until a record data of $ 570,000 (around 486,000 euros), extortion to which
Companies such as Colonial Pipeline have already given up in incident of global notoriety.
