A major European airline, Finnair, has been forced to cancel around 300 flights due to strike action by pilots on December 9 and 13, 2024. This includes approximately 30 flights to and from the UK, affecting many Brits during the busy pre-Christmas period. Finnair’s COO, Jaakko Schildt, expressed disappointment in the pilots’ decision to strike instead of continuing negotiations, causing disruption to holiday travel for thousands of customers. The airline is working hard to provide alternative flights and is advising affected passengers to check their Manage booking service or mobile app for updates on flight arrangements.
Passengers who are unable to find a suitable replacement journey are encouraged to contact customer service for a refund. Finnair is doing its best to help customers maintain their travel plans amidst the uncertainty and disruption caused by the strike. The airline is sending cancellation notices to affected customers and advises them to keep an eye on their email and the airline’s website for the latest updates.
In situations where flights are cancelled due to reasons beyond the airline’s control, such as extreme weather or employee strikes, passengers may not be eligible for compensation. However, airlines are still required to offer support, including arranging alternate flights and, in some cases, accommodation. If Finnair fails to provide an alternative flight, passengers have the right to request a replacement flight with another carrier.
For more information on passengers’ rights when flights are cancelled or delayed, individuals can refer to Citizens Advice. Express.co.uk has reached out to the Finnish Air Line Pilots’ Association for comment on the situation. The airline industry is facing challenges due to the ongoing strike, and passengers are advised to stay informed and patient as airlines work to resolve the disruptions and assist affected customers.
