A failure of still unknown origin has left businesses and restaurants in a good part of the country without Visa and Mastercard credit card service. The incident has generated a lot of confusion among businesses and hoteliers, as they cannot make payments.
This is apparently an incident generated at 1:10 p.m. in the RedSys service, which has affected ATMs, dataphones, payments in stores or even the Bizum service.
The banking entities, the first to receive complaints from users, have been the ones reporting the origin of the drop, pointing to RedSys, the payment system processor, as the epicenter of the drop.
The drop in service has taken place at a critical time for consumption, in the run-up to the so-called Black Friday, which begins the highest consumption peak of the year. Furthermore, the incident took place on Saturday, very close to noon with many people finishing purchases, or having something to eat in bars and restaurants.
The payment processor RedSys has communicated, through a message in its X account, that “the payment service degradations of the last hour, exclusively linked to internal communication lines” are now “solved.”
Redsys, as a payment platform or gateway, acts as an intermediary between the bank and the buyer to ensure the security of transactions.
More than fifty Spanish financial entities are members of the Redsys payment platform, a concentration on a single platform that means that these types of problems affect the entire payment system in Spain.