Regression Testing

Regression testing is one of the most essential types of testing for Microsoft Dynamics 365, as this software is frequently updated and it is necessary to make sure that the applications work properly after every change. Dynamics 365 should not be rolled out without thorough regression testing.

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Feature Testing

Feature testing focuses on testing existing process flows known as standard features, as well as newly developed customized features. For the latter, it is especially important to complete testing before the features are integrated into the system to identify errors and defects.

This type of testing is also helpful when the Microsoft team introduces changes to existing functions.

Integration Testing

Since Microsoft Dynamics 365 can be integrated with other applications developed by Microsoft and third parties, it is crucial to test the data flow between Dynamics 365 and the integrated software. Proper integration requires a streamlined flow of accurate data that can be evaluated while a task involving integrated applications is performed.

Performance Testing

Performance testing is essential for understanding ERP and CRM software resource consumption and responsiveness. Depending on a particular type of performance testing, it is possible to check the weak components in the system that fail first as the load increases, the scalability of the system, and the resources required to improve performance.

Some test automation tools, such as Executive Automats, support both regression testing and performance testing.

Data Migration Testing

Data provisioned to any ERP or CRM system determines its effectiveness, and Microsoft Dynamics 365 is no exception. Regardless of how advanced the software’s functionality is, it’s useless if the data is not accurate.

Implementing a new system, replacing an old one, or upgrading from the previous version requires data migration. In such cases, data migration testing helps evaluate its integrity and utility.

While data migration testing can help identify defects in the dataset, it is strongly recommended to prepare data before migration by removing any redundant, outdated, or duplicate records and review data quality regularly.

Process Testing

Organizations relying on Dynamics 365 should also ensure that the processes in the system are correct, especially in terms of the data they involve, parameter configuration, and the presence of errors. Some examples of such processes that can be tested are the flows connecting recording and reporting, procurement and payment, or planning and production.