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James Maitai, the new CEO of Safaricom, has returned from his role in Ethiopia to take the helm of the Kenyan network and IT department. This move signifies a shift in leadership within the company, as Maitai brings his expertise and experience to streamline operations and drive innovation.

Maitai’s background and previous roles in the telecommunications industry make him a strategic choice for Safaricom. With a focus on digital transformation, network expansion, and quality assurance, Maitai is poised to lead Safaricom into the future of connectivity in Kenya.

Under his leadership, Safaricom is expected to prioritize the implementation of 5G technology, improve rural coverage, and enhance service assurance for customers. This shift towards advanced network planning and optimization will not only benefit Safaricom’s current subscribers but also attract new users looking for reliable and high-speed connectivity.

Additionally, Maitai’s leadership style and vision for the company align with Safaricom’s commitment to innovation and customer satisfaction. By leveraging new technologies such as fibre-to-the-home and satellite communications, Safaricom aims to stay ahead of the competition and meet the growing demands of the digital age.

With the support of key executives such as Anthony Gacanja, George Njuguna, and Peter Ndegwa, Maitai is well-equipped to navigate the complex telecommunications landscape in Kenya. Their collective expertise in 2G, 3G, and 4G technologies will be invaluable as Safaricom transitions to a 5G network and expands its reach across the country.

Overall, Maitai’s appointment signals a new era of growth and innovation for Safaricom. By focusing on network quality, IT infrastructure, and rural connectivity, Safaricom is positioning itself as a leader in the telecommunications industry in Kenya and beyond. With Maitai at the helm, the future looks bright for Safaricom and its customers.