Carlos San Juan, the 78-year-old man claiming a “more human treatment” by banks, he has made the symbolic delivery of the 600,000 firms collected in the campaign ‘I am older, not idiot’, an act
In which he has grateful for the response he has obtained by society but in which he has asked banks and politicians “urgent measures” and not “invitations” full of “paternalism”.

“This is going to be a hard task,” he has recognized, in statements collected by Europe Press, at the entrance of the Ministry of Economy before registering the firms and meeting with the General Secretary of the Treasury, Carlos Body.

Carlos San Juan has tiled is how “one day to thank”, but also to “continue asking” because, he remembered, “Many causes die for the fatigue from which he handles them.”
However, he has assured that he will not get tired, but he has demanded the means to continue “being newspaper” and dealing with this problem with “empathy” and “humanity”, as well as has urged society to continue signing: “If we arrived at
Million very well, and if we reach the two million better. ”

The initiative of Carlos San Juan has drawn the situation of a large part of the elderly in Spain that they feel that the banks have excluded from the financial system of digitization and the effects of a process of restructuring the sector that
It has been reducing the network of offices, employees and cashiers available in the country.

A recent analysis of the Association of Financial User Asufin points out that the number of open branches dwell 54.2% between 2008 and 2021;
The number of employees, 39.1%, and the number of ATMs, 22.1%, and indicate these reductions as the main cause of the deterioration in banking care towards customers.

In the day to day, the impact of this balance translates into the financial exclusion of a part of the population that is increasingly encountered in physically accessing the services of banking, well because they are disappearing from
Some areas and municipalities of the country, or because the digitization of the products leaves those who are not able to access or adapt to those changes.

That is precisely what Carlos San Juan claims, which in recent weeks has led the initiative that has put in focus this problem that affects and concerns more and more elderly people.
“I have come to feel humiliated by asking for help in a bank and that they will speak to me as if it were an idiot because I do not know how to complete an operation,” he said in an interview with the world.

The protests have reached Moncloa, which in an unexpected action summoned the main representatives of the sector to warn them from the situation and to demand that they review their protocols before the obvious financial exclusion of a part of the population.
The Vice President of Economic Affairs, Nadia Calviño, led the meeting and gave the entities the period of one month to make the corrections.
The term expires in a few days.