A brief morning shock: Millions of people recently received an email from Burger King with the subject “Your Burger King receipt”. Included is the confirmation of an order for collection, but without any information. Except for the big headline “Thank you for ordering from Burger King” and a few placeholders without further information, nothing can be seen.
The e-mail does not contain any articles, nor can it be found at which branch the order should have been made. But: In the lower part of the e-mail there are various links, which many people suspect could be malware.
The faux pas apparently has international reach, because media such as the US tech blog “TheVerge” also report on these emails. However, one can only speculate about what happened, because Burger King has not yet resolved the case. There are no all-clears or explanations to be found either on the German company website or on the international website.
A Twitter user claims to have learned from the UK branch that it was a technical glitch. So far, neither the German company headquarters nor the responsible press agency has responded to inquiries from stern.
Even if the company apparently still needs time to explain the emails, it can safely be assumed that there was an error. For you this means: If you have received this e-mail, you can simply delete the invalid receipt. According to the current state of knowledge, you do not have to worry about your bank details being stolen or your access data being hacked.
If you would like to prevent Burger King from using your data for e-mails in the future, you can delete your customer account on the company’s website. To find out what data Burger King has stored about you – and to revoke your consent under data protection law – please contact “anfragen_datenschutz@burgerking.de”.
