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US federal civilian agencies have the opportunity to use the latest technologies, such as generative artificial intelligence (AI), to fulfill their missions and positively impact citizens. Christian Hoff, the director of federal civilian sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), has a wealth of experience in serving others and improving lives, making him a valuable resource in leveraging technology to improve missions and citizen experiences.

Sarah Storelli, a senior global marketing leader at AWS, sat down with Christian in the eighth episode of the AWS Behind the Cloud vodcast series to discuss various topics, including the role of generative AI in federal civilian agencies, the impact of agency missions on citizens, Christian’s inspirations throughout his military and civilian life, and how his military background has influenced him both personally and professionally.

Christian also shared his favorite Amazon Leadership Principle and what he hopes to be known for by future generations. His insights shed light on how generative AI can create endless opportunities for US federal civilian agencies to innovate and improve the services they provide to citizens.

For those interested in learning more about Christian’s journey and insights on generative AI in federal agencies, the latest episode of AWS Behind the Cloud is available to watch on AWS LinkedIn. Additionally, there are various resources available for those looking to dive deeper into the topic, including information on how AWS supports public sector organizations using generative AI, AWS Federal Civilian Government Innovate Day On Demand, and the NOAA and OSTP Workshop on Artificial Intelligence and Weather Prediction.

Furthermore, AWS has extended its support to agencies for OMB AI management compliance and is working with the Health Electrification and Telecommunications Alliance to electrify health facilities in sub-Saharan Africa via USAID. Those looking to enhance their skills can explore AWS Skill Builder, while the AWS services Amazon Q, Amazon CodeWhisperer, and PartyRock offer opportunities to apply AI in real-world scenarios.

The use of generative AI in federal civilian agencies holds great promise for improving services, enhancing citizen experiences, and driving innovation. By leveraging the latest technologies and insights from industry leaders like Christian Hoff, agencies can continue to make a positive impact on the lives of citizens and communities across the country.