The German Institute for Service Quality, FMH Finanzberatung and ntv presented the 2022 Finance Award. 35 top companies in the financial sector secure the renowned award, which is presented every year.
It’s that time again – this year the German Institute for Service Quality, FMH-Finanzberatung and ntv presented the Finanz-Award. 35 top companies were honored for the year 2022 with the renowned industry award, which is presented annually and this year for the tenth time.
The financial products and companies were analyzed by the German Institute for Service Quality (DISQ) together with FMH Finanzberatung.
Over a six-month period, FMH-Finanzberatung determined the services of 355 companies from the financial sector in ten major product areas – from investments to installment loans and construction financing.
Max Herbst, owner of FMH-Finanzberatung, explains the evaluation: “The award-winning companies score with convincing interest rates and benefits – and not selectively through special offers, but permanently, as the long-term study shows.”
The best companies were also subjected to a comprehensive service test by DISQ. Covert telephone consultations and e-mail inquiries (mystery tests) as well as analyzes of the online service of the providers formed the basis.
Markus Hamer, Managing Director of the German Institute for Service Quality, adds: “In addition to the high-performance products, the 35 winners of the financial award are also characterized by above-average service.” The evaluation included around 2,650 condition data records and over 1,250 service contacts.
The list of winners covers the spectrum of the financial sector. The award-winning companies include Weltsparen and Zinspilot in the area of ??investment, and Commerzbank, Comdirect and DKB Deutsche Kreditbank in the areas of salary and business accounts. In the credit card category, for example, Hanseatic Bank and Payback are impressive.
Among the building societies, for example, Alte Leipziger Bauspar and Signal Iduna Bauspar were awarded. Companies such as 1822direkt and Interhyp are leaders in the field of construction financing, and Growney and Smavesto, among others, secure the award in the Robo-Advisor category.
