Users of the latest iPhone models can now also make emergency calls in Germany without mobile phone reception or WLAN Internet. However, it is not that easy to use. Callers must be guided by Apple. Otherwise the call for help will go unheard.
With the latest iPhones, emergency calls can also be made in dead spots. The technology group Apple brings the possibility of sending emergency messages via satellite with its latest mobile phone models, about a month after the launch in Germany. The function is intended for situations in which there is no mobile phone reception or WLAN Internet. The satellite emergency call is now also available in France, Great Britain and Ireland, as announced by Apple. Emergency satellite communications can save lives when people in areas without cell phone coverage are at risk.
This used to require special phones with larger antennas. Apple, on the other hand, integrated an in-house system for communication with satellites into the conventional housing sizes of the iPhone 14. However, the connection remains a technical challenge. For example, the iPhone must be aimed directly at the satellite, and the transmission can take 15 seconds or several minutes. Since the satellites are not visible to the naked eye, users get help aligning the devices with an on-screen graphic. Satellites are fast-moving and have low bandwidth, Apple pointed out.
For this reason, users must first answer a few questions when using the SOS emergency call function via satellite. The delivered message includes the answers to the questions, as well as the location, including elevation, iPhone battery status, and information from the Emergency Passport, if enabled. The conversation and follow-up messages are routed via satellite to operator centers staffed by Apple-trained professionals. These can call for help on behalf of the users.
The transcript can also be forwarded to emergency contacts to keep them updated. The technology also allows users who are outside the cellular network to send their location to friends or family without an emergency. The quality of the connection can be tested in a demo mode. The service is initially available free of charge for two years.
