The launch of the iPhone 15 has been accompanied by long lines in many stores but also some problems. Several users have complained over the last week on social media about the high temperatures that the iPhone 15 Pro models can reach, even when they are apparently not performing intensive tasks, such as using the camera or playing a game.

The main suspects during the first week have been the new A17 Pro processor – the first manufactured with a new integration process and which has an additional graphics processing core compared to the A16 Bionic of last year’s iPhone Pro – and the new titanium body that the device has, which could release the heat generated by this processor worse.

This weekend, however, Apple has ruled out both causes. According to the company, the problem is a software failure in iOS 17, the new version of the operating system, which is installed on the new phones, and the way in which some third-party applications are implementing some functions.

The company has confirmed that the next iOS update should solve the problem and that it works with several developers, too, to solve cases that depend on a poor implementation of some of the APIs (tools that allow simplifying the code of the APIs). applications and access data from different services securely) from both Apple and third parties.

Although Apple has not given names, this would be the specific case of Instagram. Many users have noticed that when using the app, the phone would heat up quickly, even if they were not watching videos or using filters. This past weekend Meta has already released an update that in principle solves the problem of excessive use of the processor in the iPhone Pro.

Among users there is some fear that this update will lower the temperature but at the cost of reducing the power of the processor, which is one of the attractions of this new generation of phones. One of the ways to make a processor heat up less is to lower the clock frequency at which it operates, reducing the number of operations it performs per second. Apple, however, assures that the patch will not affect the performance of the A17 Pro.

The new phones, which arrived in stores a little over a week ago, have been generally well received, according to the Morgan Stanley bank, especially in the Pro versions. “Demand far exceeds existing supply,” the bank warned. in a note to his clients. Other firms, such as Barclays, point out, however, that the basic models have not had the expected demand, especially in some territories, such as China.

This is the first generation of iPhone to abandon the Lightning port in favor of a USB-C connection, as required by the European Union, but Apple has also integrated better cameras and, in the case of the Pro, a titanium body. stronger and lighter than the steel one used until now. With each launch, Apple plays an important part of its business. Although it sells a huge number of products and services, from Mac computers to subscriptions to TV shows and on-demand movies, iPhones account for more than half of its revenue during the year.